Arrivals and Departures

Published December 14, 2014 in RESORT

Years ago, a journey to a remote destination such as Wakatobi might require a week or more of travel time. Now, with direct charter flights connecting us to Bali and the world, most of our guests need only add a couple of days to their vacation schedule to accommodate their arrival and departure at the resort. And along the way, our Wakatobi concierge team has created a number of additional services and conveniences that, while they won’t make the initial trip any shorter, can certainly make it more enjoyable, and possibly even more memorable.

_Bali_airport 01

Denpasar International Airport, also known as Bali Ngurah Rai International Airport, is Indonesia’s third-busiest airport.  Photo by Wakatobi Resort

A welcoming start

After an international flight, you still have to face the formalities of entry, and the details of luggage retrieval and ground transportation before you can relax.

Staff greeting at Bali Airport_Didi Lotze

A Wakatobi representative greets each arriving guest. Photo by Didi Lotze

But as our guest, you’re spared from many post-flight tasks, as a Wakatobi representative meets each arriving guest after they pass through immigration at Bali Airport.

“We were swiftly guided through the arrival process, the Wakatobi service had begun! The high standard of service, politeness of staff and general organization continued to impress us throughout our entire trip.” ~ John and Linda Williams

After you clear immigration you’re greeted by a member of our concierge team who will assist with retrieval and transfer of your luggage, escort you through customs, and help you obtain ground transportation to your chosen accommodation. After a good night’s sleep, you’ll find yourself refreshed and ready to catch our morning charter flight to begin your Wakatobi vacation.

The charter flight, which takes a little more than 2.5 hours, provides easy access to a region that, until recently, required more than a day’s travel from Bali to reach. Touching down on Wakatobi’s private runway , you’re once more met by resort staff and whisked away to the waterfront, without ever having to touch your baggage or dive/snorkel gear.

Approaching the resort_wstearns

A short boat ride from Wakatobi’s airstrip takes you to the resort. You’ll relax with a welcome drink and take in the view as you approach your island home for the days to come. Photo by Walt Stearns

A short boat ride brings you to the nearer and smaller island of Onemobaa, where the resort sits perched on a spectacular swatch of white sand, its bungalows and buildings peeking through green foliage. As you relax with a welcoming drink and become familiar with your surroundings, the staff delivers your baggage to your Bungalow or Villa, while your dive or snorkel gear is transported to the Dive Center. Unless you have a preference for assembling and handling your own gear, you never need do so during your time at Wakatobi. The staff will handle all details of assembly, tank swaps and transfer of gear to and from the boat, leaving you free to simply show up and go diving.

Throughout your stay, you enjoy the highest level of personal service from a staff dedicated to accommodating and often anticipating your needs. The staff takes pride in going above and beyond to accommodate guests. Over the years, this attitude has resulted in everything from securing rare replacement parts for cameras to honoring unique dietary requests, arranging a meeting with a traditional Balinese healer and finding a Balinese police officer willing to trade police tags with an American guest who collects police tags from all over the world. Given this potential level of attention, it’s likely you’ll be reluctant to leave when your vacation draws to a close. But though this day is inevitable, it is once again made easier by the complete “door-to-plane” attention of the Wakatobi staff.

Lake view and temple in Bali_WDR

An extended stay in Bali can include a tour of Bali’s highlands with a visit to the Pura Bratan temple, shown here. It’s distinctive 11-tiered roof rises above the shores of Lake Bratan. Dating from the 17th century, this structure honors the Balinese water goddess Dewi Danu, who brings life-giving water to the island. Photo by Wakatobi Dive Resort

Concierge services

While our concierge staff works with every guest directly to smooth the logistics of arrival and transfer, we also offer a number of services that provide an even higher level of attention and sophistication, enhancing every phase of your visit, from the initial planning stage right through to your return travel. These services are especially attractive to guests who wish to add an extended stay in Bali to the beginning or end of their vacation. Bali is a spectacular destination itself, offering impressive geographical diversity and delightful cultural attractions. Our concierge services allow you to enjoy the best Bali has to offer, and also ensures you the best experience when it comes to accommodations, services and activities.

 Near the village of Padangtegal, in the Ubud section of Bali, the Sacred Monkey Forest is home to a protected population of long-tailed macaques, along with some 115 species of trees. Many of these trees are considered to be holy, and are used only for the building of shrines and the creation of carved ceremonial masks. Photo by Wakatobi Dive Resort

Near the village of Padangtegal, in the Ubud section of Bali, the Sacred Monkey Forest is home to a protected population of long-tailed macaques, along with some 115 species of trees. Many of these trees are considered to be holy, and are used only for the building of shrines and the creation of carved ceremonial masks. Photo by Wakatobi Dive Resort

Bali dancers_photo by Chen Ws

In the traditions of Balinese dance, everything from eye contact and finger position to rhythmic whole-body gestures are significant, and become part of an intricate drama that conveys stories through movement. Many traditional dances are linked to Hindu rituals, but others are offered as welcoming rituals or performed simply for the enjoyment of the audience. Photo by Chen Ws

During your stopover on Bali, private guides and drivers will transport you to towering volcanoes, emerald green rice paddies, Hindu temples, dazzling beaches, cultural performances and more. Bali also offers incredible values in art, furniture, silver jewelry, accessories, and tropical fashions, and we can direct you to the finest shopping, dining and entertainment opportunities. Our team will handle all details such as bookings, reservations and transportation. From complimentary cell phone service to spur-of-the-moment guidance or advice, Wakatobi’s Bali staff will personally attend to your every need.

With this service you are also provided local currency, in both large and small denominations, ensuring you the best possible rate of exchange, and eliminating the immediate need to exchange money at the airport at an unfavorable rate or to rely on credit cards for small purchases. Transfers to and from your hotel and around town are via a fleet of limo-vans, which may also be booked for island tours and excursions. These well-appointed and comfortable vehicles are air conditioned, and include a supply of cool minty towels, mineral water and some lovely Balinese tunes for your enjoyment.

Should you have specific preferences for dining, shopping or entertainment, your concierge will assist with details of bookings, reservations and itineraries. They’ll also suggest a wide range of activities and experiences based on your expressed desires. Wakatobi’s team can provide a number of additional personal services including private drivers and tour guides during your Bali stay.

Wakatobi is located on the remote island of Onemobaa, 1,000 km east of Bali, and is often referred to as "a diver's paradise." Photo by Didi Lotze

Wakatobi Resort is a comfortable 2.5-hour ride from Bali to our island paradise on Onemobaa. Photo by Didi Lotze

Whether or not you opt for these upgrades, or simply enjoy the personal attention and assistance that all our guests are provided when arriving or departing, the goal of every Wakatobi staff member is to make your travel as enjoyable and effortless as possible.

“We always enjoy the Asian culture and welcoming attitudes. In this respect, Wakatobi is unbeatable! We will certainly be back! ~ Ruud Clements and Sabien Schoemaker

To find out more, or to arrange your Bali stopover contact or complete a quick trip inquiry at  

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